What is the expected delivery time and cost?
We cover the cost of the shipping. If the order is placed before 12pm: we will mail it out same day. After 12pm: we will dispatch the order next working day.
UK = 2-3 working days
EU = 6 - 8 Working days
International = 10-15 working days
Do you offer a warranty on your products?
We trust the quality of our products. For face masks: we guarantee 5 wash, as the law requires.
For the bags: we guarantee the products for a year.
Can I exchange?
We are a small independent company and exchanges require a lot of logistic organization on our end. In the unlikely occurrence that you are not happy with your products, please email us with a photo of the product and we will do our best to solve the problem with you.
If there is a problem with the product we will send you a new one at no cost.
No exchange or return on masks for hygienic reasons, sorry!